Quality Management Systems, helps organizations to improve their performance, gain competitive edge and build customer confidence in your commitments as a vital aspect of business success. This program combines quality management system requirements and roadmap to implementation that ensures fully integrating quality measures into the business. Learn how risk-based thinking plays a crucial role in today’s business.

Course Overview

This program is designed to provide you with the knowledge of the main principles of quality management and the key features of a process-based management system where Quality is fully integrated into the business. Learn how risk-based thinking plays a crucial role in today’s business.
Program combines Quality Management System (QMS) ISO 9001 requirements and implementation, this will provide you with an in-depth understanding of the standard and the best practice methods to implement it within your organization.
Program feature real-world field experience and exercises that involve developing innovations to enhance the knowledge and skills of participants.
Learn from world class consultants and trainers the detailed requirements of the international standard ISO 9001:2015 and how to implement each requirement into real workplace.

Course Objectives

• Understand the principles and interpret the key requirements of ISO 9001:2015
• Learn how to implement a management system based on ISO 9001:2015
• In-depth understanding and implementation of the Risk-Based thinking
• Develop a well-managed right the first time approach
• Develop the confidence to apply this knowledge within your organization
• Be able to perform a detailed gap analysis and project plan
• Initiate the quality management system effective implementation process (or develop and enhance your existing QMS)
• Enhance the ability for managing customer relationship and suppliers effectively into both
• manufacturing and service organizations.
• Increase credibility intended for customers and stakeholders
• Demonstrated compliance with customer, regulatory and/or other requirements
• Increase the QMS awareness across your organization leading to achieving the highest operational standards.
• Learn a structured approach to achieving quality objectives
• Understand how to use the continuous improvement model for managing standard requirements

Course Outline

• History and Development of ISO 9001
• What Is a Quality Management System (QMS)?
• Quality Management Principles and System Structure
• Process Approach and Risk-Based Thinking
• Quality Management System Components, Benefits and Definitions
• ISO 9001:2015 Requirements and Documentation
• Document Control
• Leadership and Management Commitment
• Roadmap to Implementation
• Performance Evaluation and Analysis
• Roadmap to Certification