This program is designed to enable participants to master the concept and methodology of strategic quality management to be an effective agent in planning, deployment and improvement of the organization quality strategies and objectives. The ultimate goal of this program is to educate individuals and organizations how to effectively integrate quality objectives into each business function for the purpose of continual improvement.

Course Overview

This program is designed to enable participants to master the concept and methodology of strategic quality management to be an effective agent in planning, deployment and improvement of the organization quality strategies and objectives.
The ultimate goal of this program is to educate individuals and organizations how to effectively integrate quality objectives into each business function for the purpose of continual improvement.
Program feature real-world field experience and exercises that involve developing innovations to enhance the knowledge and skills of participants.
Learn from world class consultants and trainers how to plan, deploy and continually improve your organization strategic plan and how to reap real gains out of its deployment.
If you are looking for proven approaches to plan, deploy and improve the organization strategies, this is your program.

Course Objectives

• Help individuals and organizations assess the overall organizational quality dimensions
• Understand the strategic quality management process with regard to real business life starting from planning until continual improvement
• Learn how to set, measure and improve the functional performance as related to organization strategies.
• Developing quality culture within the organization and mastering the leadership skills necessary for implementing strategies aimed at achieving the overall organization objectives.

Course Outline

• Introduction to Quality Management
• Developing an Organization Quality Culture
• Organization Quality Assessment
• Strategic Planning and Quality Management
• Integrating Quality into Strategic Management
• Business Environment Analysis
• Development of Strategies and Goals
• Strategic Plan Deployment
• Performance Measures and Continual Improvement
• Leadership to Implement Strategies
• Case Study and Project Discussion